Assertiveness Skills for Managers & Supervisors
Assertiveness isn’t an option for success-minded managers like you — it’s a must-have skill. And few skills are as important to your success as your ability to deal with all types of people and situations in a confident, calm, self-assured manner. Assertive communication is imperative to leading people effectively and earning the cooperation of those around you.
Apply the communication skills you’ll learn from this assertiveness training workshop and you’ll soon find you’re the “go-to” person whose opinion is not only listened to, but actively sought out. You’ll be admired by employees, colleagues and top management alike — achieving the recognition and respect you deserve.
Don’t miss this incredible opportunity to give your communication skills the assertive boost that’ll help you achieve phenomenal results. Sign up for this fun, in-person assertiveness skills training workshop today!
Course Outcomes
- Speak up assertively without seeming pushy
- Quickly and effectively handle problem employees
- Encourage employees to bring you solutions — not problems
- Handle conflicts and crises calmly and effectively
- Give constructive criticism that gets positive results
- Avoid communication and misunderstandings that can damage working relationships
- Deal firmly and professionally with those who question your authority
Course Agenda
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